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Hiring: Repair and Maintenance Coordinator

The Repairs and Maintenance Coordinator role at Yardstick will be the point person for all repairs and maintenance concerns across TWOYI sites. This role logs, prioritizes, and tracks every concern, then coordinates suppliers and service providers to get the work done right, on time, and paid correctly, with minimal disruption to operations.

Department: Construction and Facilities

Work Location: San Juan

Responsibilities:

1. Own the request pipeline

  • Receive all R&M concerns from every channel (Slack, Whatsapp, Viber, email, calls) and log them in one central tracker.
  • Classify each concern by urgency (critical, high, routine) and acknowledge the requester promptly.
  • Keep requesters updated on status until the job is closed.

2. Coordinate suppliers and service providers

  • Assess the issue, define the scope of work, and request quotations.
  • Assign the right supplier, schedule the work, and secure mall work permits, gate passes, and after-hours slots.
  • Be on site or verify completion before sign-off, and follow up on warranty claims and callbacks.

3. Work with Operations, Purchasing, and Finance

  • Align with Operations teams on schedules so repairs cause minimal disruption to sales.
  • Coordinate with Purchasing to raise POs before work starts (except approved emergencies).
  • Submit complete documents (PO, invoice, completion report, photos) to Finance for timely supplier payment.

4. Run preventive maintenance

  • Build and maintain a preventive maintenance calendar per site (aircon cleaning, grease traps, pest control, filter changes, electrical checks).
  • Track recurring issues and recommend permanent fixes over repeated band-aid repairs.

5. Manage vendors and costs

  • Maintain an accredited vendor list with contact details, rates, response times, and warranty records.
  • Compare quotes, negotiate fair pricing, and flag underperforming or overpriced vendors.
  • Track R&M spend per site and report open jobs, costs, and recurring issues to management.

6. Support new branch openings and turnovers

  • Assist with fit-out punch lists, equipment installation coordination, and handover documentation for new sites.

Ideal Candidates:

  • Bachelor's degree in Engineering (Mechanical, Electrical, or Civil preferred) or a related technical course. Candidates with a technical or vocational background and strong coordination experience will also be considered.
  • At least 2 years of experience in facilities, building maintenance, property management, or R&M coordination. Multi-site, retail, or F&B experience is a strong plus.
  • Working knowledge of aircon, electrical, plumbing, and refrigeration systems, enough to assess scope, evaluate quotes, and verify work quality.
  • Familiar with mall admin requirements for contractors (work permits, gate passes, insurance).
  • Proficient in Google Sheets or similar trackers. Experience with an ERP (Odoo preferred) for POs is a plus.
  • Clear communicator in English and Filipino, and firm but fair with suppliers.
  • Willing to travel between sites and respond to occasional after-hours or weekend emergencies.
  • Valid driver's license is an advantage.

Interested candidates, please send and email with your Cover Letter and CV to people[at]yardstickcoffee.com.